Q. How can I enter serial codes?
A. Please tap Menu > Orb Shop > Enter Serial Code.

Q. How can I claim avatar items?
A. Please tap Menu > Character > Equipment > Avatar.

Q. How can I claim the items purchased in Orb Shop?
A. Please tap Menu > Orb Shop > Use Special Items.

Q. How can I claim Spinas?
A. Please tap Menu > Orb Shop > Use Special Items, and use Spina Box. Please use this item and you can claim Spinas. *You can carry up to 2.1 billion Spinas.

Q. I can't enter serial codes.
A. Please try switching on Full Screen for Chat Entry Screen from Menu > Settings > Chat.

Q. How can I claim "Orb Shard x77" and "Orb Shard x100"?
A. The function to receive "Orb Shard x100" and "Orb Shard x77" has not been implemented. We will announce in our official website when it is implemented.”